CONTACT US
Hello! Let's talk
We are here for you if you have any questions. Feel free to contact us by email, WhatsApp, or visit us in our store.
E-mail:
info@fatbike.li
WhatsApp number:
41 78 772 71 18
Address:
PO Box 442
9490 Vaduz
Liechtenstein
Customer service
Our customer service ensures that your fat bike journey runs as smoothly and easily as possible from start to finish – from choosing the right model and providing technical advice to after-sales service. We answer your questions, clarify any uncertainties, and offer reliable support you can depend on.
Contact us
Contact us
Frequently Asked Questions
Do you offer international shipping?
No, unfortunately we do not offer international shipping.
What are your return policies?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 14 days for a full refund or exchange. Detailed information and instructions can be found in our Returns and Exchanges Policy.
Are your fat bikes covered by a warranty?
Yes, all our bicycles come with a 2-year warranty against manufacturing defects. This warranty covers repairs or replacement of the bicycle mechanism and other components. For more information about our warranty terms and conditions, please see our warranty policy.
How do I maintain my fat bike to keep it in good condition?
Proper care and maintenance will extend the life of your fat bike. We recommend avoiding the following: … Furthermore, regular cleaning with a soft, dry cloth and regular maintenance by a qualified bicycle mechanic will help keep your fat bike in optimal condition. More detailed care instructions can be found in our bicycle care guide.
